I keep getting a pop up telling me that something went wrong and to try agin. After requesting more assistance I was told to use my old login details in order to access premium services on their new Smilebox version but this does not work. Many of my creations were missing and some could not be transferred but some were saved but I am not able to access the servise anymore which I am still charged for. This was not done and i had to wait weeks for Smilebox so-called customer service to answer my queries. If a company requires a particular download for their service to work then it would seem pertinent for them to let people know that this was going to no longer exist and for them to send you details on how to save your years of creations and offer you access to their newer vesion. I was always happy with this service until the Adobe Flash fiasco that I received no warning about. I have had a premium account with Smilebox for years, using the original version that required the Adobe flash download. Note: The Download button on the Product Information page takes you to the vendor’s site, where you can download the latest version of the software appropriate to your system.New version of Smilebox not accessible, no customer service solutions but they still have my money! While Smilebox lacks some of the fine-tuned controls that professionals and perfectionists will want, it still offers a quick and easy way to create polished slideshows for sharing. And the end results are polished enough for sharing with groups large and small. Saving and sharing your slideshows is easy, though, as Smilebox lets you decide whether to send it via email, post it to Facebook, a blog, or another Web site, print it, or save it to a DVD or a file. Instead, you have to start over from scratch. I also wish that changing a template were easier: Once you create a slideshow in one template, you can’t simply switch over to another template to compare. Smilebox says this is because it retains some of its older designs that are popular with users, and these lack the more robust controls that the newer designs offer. Some, for example, allow you to adjust the speed of your photo display, while others don’t. Unfortunately, though, not all of the templates offer the same options. Smilebox offers plenty of slideshow templates to choose from, and while the number of available templates can seem daunting, they are neatly arranged into categories (such as “Seasonal” and “Special Days”) that make them easier to browse. Smilebox’s scattered-photo effect is pretty, but doesn’t make it easy to organize a slideshow. And when you add a photo to a slide, it’s not removed from the pile, which can be confusing if you’re working with a lot of photos. It arranges the photos to look like they’ve been scattered on a table, which is cool, but not as useful as if they were laid out in neat order. Smilebox displays your uploaded photos in a column on the left of the screen. Doing so gets you access to all of its templates, as well as the ability to share ad-free slideshows in full screen, add music to your slideshows, and store your creations. If you’d like to do anything more-and “more” includes accessing many of the most popular slideshow templates, such as the only plain one I could find-you need to pay $40 a year to join Club Smilebox. But Smilebox’s free offering is very limited, allowing you to do little more than create and share very simple slideshows. Smilebox offers separate installers for Windows and Mac.Īll you need to do in order to use Smilebox is sign up for a free account with your email address. Although Smilebox calls attention to its free offering, many features-including the most popular templates-require the $40/year subscription. It also includes templates for creating electronic greeting cards, photo albums, and scrapbooks, too. As fun and friendly as its name suggests, Smilebox offers an easy way to create animated slideshows.
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